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Certificate II in Hospitality

Certificate II in Hospitality

AQF Level: II
NATIONAL Code: SIT20322

Course Type: School Students

Hospitality

Why Study Certificate II in Hospitality at Alliance?

Course Overview

Alliance College’s courses for school students are designed to provide a head start in the hospitality industry. These programs offer students the opportunity to learn specific industry skills and gain credit towards a nationally recognised qualification while completing their secondary school studies.

The Certificate II in Hospitality (SIT20322) is the perfect introduction for school students looking to explore a career in the hospitality industry. This hands-on course provides practical training in customer service, food and beverage service, and event operations, helping you build real-world skills in a supportive environment.

You’ll gain valuable experience working in simulated cafés, restaurants, and event settings, developing confidence, teamwork, and communication skills that employers are looking for. Whether you’re interested in becoming a barista, working in restaurants, or pursuing further study, this course gives you a strong foundation to get started.

nter the workforce or progress to advanced culinary studies, this course provides the foundational techniques required to succeed in a fast-paced kitchen environment.

Delivery mode

Face-to-face, practical training

Study mode

On Campus

Campus Locations

Adelaide

Course duration

Minimum of 6 months

Intake  Date

TBC

Participant Course Fee (Subsidised)

$299 AUD

Participant Concession Fee

$150.50 AUD

Incidental Fee

$100 AUD

Course Brochure

Learning Outcomes

By completing the Certificate II in Hospitality (SIT20322), students will develop practical skills and knowledge required to work effectively in entry-level hospitality roles. This course equips students with the ability to communicate and collaborate with others in a workplace environment, deliver quality customer service, and respond to a range of customer needs with confidence and cultural awareness.

Students will gain hands-on experience in food and beverage service, including preparing and serving coffee and non-alcoholic drinks, maintaining clean and organised work areas, and supporting basic bar and service operations. They will also learn how to follow workplace health and safety procedures, handle food safely and hygienically, and manage stock and basic financial transactions.

In addition, students will build an understanding of the hospitality industry, developing the skills and attitude required to work professionally in cafés, restaurants, and events.

Alliance-College-291

Career Pathways

This qualification can lead to a range of entry-level employment opportunities in Australia’s hospitality sector. Upon completion, you may be able to work in customer-facing roles across cafés, restaurants, hotels, and event venues.

Possible job titles include:

  • Food and Beverage Attendant
  • Barista
  • Wait Staff
  • Café Attendant
  • Function Attendant

Study Pathways

Students may progress to:

  • Certificate III in Hospitality (Food & Beverage Attendant / Barista)
  • Certificate IV in Hospitality (Supervisor)
  • Diploma of Hospitality Management (Supervisor / Manager)
  • Advanced Diploma of Hospitality Management (Manager / Business Owner)

Entry Requirements

Eligibility for Subsidised Training:

Additional Criteria:

Training Providers Must:

Course Requirements​

Subjects

Core Subjects
CORE
ELECTIVES

Key Skills Developed

Certificate II in Hospitality

Customer Service and Communication
Teamwork in Hospitality Settings
Workplace Health and Safety Practices
Food and Beverage Service Skills
Cash Handling and Basic Transactions

Assessment / Evaluation Methods

Certificate II in Hospitality

Testing
Projects
Observations
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