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Short Course Responsible Service of Alcohol (RSA)
17/07/2026 2026-07-21 0:51Short Course Responsible Service of Alcohol (RSA)
Accredited
Responsible Service of Alcohol (RSA)
This course includes nationally recognised units of competency:
- SITHFAB021 – Provide responsible service of alcohol
Our RSA Course is delivered face-to-face over 1 day, giving you the legal knowledge and practical skills to sell and serve alcohol responsibly in any licensed venue. Learn your obligations under liquor licensing law, how to recognise and manage intoxicated or difficult customers, and how to apply harm-minimisation strategies with confidence.
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RSA Course Overview
Gain the legal knowledge and practical confidence to sell, serve or supply alcohol responsibly in any licensed hospitality venue.
Alliance College’s RSA Course is designed for anyone working — or looking to work — in a role involving the sale, service or supply of alcohol. Through practical, scenario-based training, you’ll learn how to identify and manage intoxicated or at-risk customers, understand your legal obligations, and apply responsible service practices that protect both your customers and your workplace.
During this course, you will learn how to:
- Interpret liquor licensing laws and your legal obligations as a seller or server of alcohol
- Recognise the early signs of intoxication and apply appropriate intervention strategies
- Refuse service professionally and in line with the law
- Check and verify proof-of-age and identification documents
- Calculate and explain standard drinks to customers
- De-escalate conflict with intoxicated or hostile customers
- Follow workplace policies and procedures for the responsible service of alcohol
- Apply harm-minimisation strategies and duty-of-care responsibilities
Enrol in an Upcoming RSA Course
| Name | Date | Time | Location | Cost | |
| RSA | 16 October 2026 | 09:00 am – 04:30 pm | Alliance College Adelaide Main Campus | $99.00 |
More Information
RSA Course Eligibility & Enrolment
- There are no formal academic or work experience requirements to enrol in the RSA Course at Alliance College. However, all students must meet the following basic entry requirements:
- Be at least 17 years of age to undertake RSA training. Note: while the RSA certificate can be completed from age 17, students must be 18 years of age before they are legally permitted to sell, supply, or serve alcohol in South Australia.
- Have basic written and spoken English skills to ensure they can actively participate in training and communicate with instructors.
RSA Course Delivery
- The RSA Course at Alliance College is delivered as a single, full day of face-to-face training, conducted in person at one of our training locations.
- 1 full training day, combining theory and practical scenario-based learning
- Assessment completed on the day, with results confirmed shortly after
Course Fees
- Alliance College offers affordable, high-quality RSA training with a simple, upfront course fee of $99 for all students. This single payment covers the full day of training, assessment and your Statement of Attainment, with no additional hidden costs.
RSA Course Career Opportunities
An RSA certification is one of the most in-demand entry points into hospitality — it's a legal requirement for almost any role that involves selling or serving alcohol, and employers won't put you on the floor without it.
Roles this course can help you step into include:
Bartender
Bar Manager
Event Staff
Waitstaff
Hotel Staff
Because RSA certification is a legislative requirement across bars, restaurants, pubs, clubs, hotels and event venues, holding it makes you immediately more employable in one of the most flexible and fast-hiring industries around. From there, there's plenty of room to grow — from building broader food and beverage service skills through further training, to eventually stepping into a supervisory or management role.
SITHFAB021 – Provide Responsible Service of Alcohol
- 1.1. Identify the provisions of relevant state or territory legislation, licensing requirements, house policy and responsible service of alcohol principles
- 1.2. Where appropriate, request and obtain acceptable proof of age prior to sale or service.
- 1.3. Provide accurate information to customers on alcoholic beverages according to organisation or house policy and government legislation
- 1.4. Assist customers with information on a range of non-alcoholic beverages available for purchase
- 1.5. Identify issues related to the sale or service of alcohol to different types of customers, especially those at risk.
- 2.1. Use knowledge of industry requirements and professional standards to determine the volume for standard drinks or samples
- 2.2. Use a professional manner to encourage customers to drink within appropriate limits
- 2.3. Identify erratic drinking patterns as an early sign of possible intoxication and take appropriate action
- 2.4. Monitor emotional and physical state of customers for signs of intoxication and signs of illicit or other drug use
- 2.5. Where appropriate, offer food and non-alcoholic beverages in accordance with house policy
- 2.6. Decline requests for alcohol to be dispensed in a manner that is irresponsible and advise customers of the reasons for the refusal
- 3.1. Assess intoxication levels of customers using appropriate methods
- 3.2. Identify factors that may affect individual responses to alcohol
- 3.3. Identify customers to whom sale or service must be refused according to state and territory legislation
- 4.1. Refuse sale or service in a professional manner, state reasons for the refusal, and where appropriate point out signage
- 4.2. Provide appropriate assistance to customers when refusing service
- 4.3. Where appropriate, give customers a verbal warning and ask them to leave the premises according to organisational or house requirements, the specific situation, and provisions of state or territory legislation and regulations
- 4.4. Use appropriate communication and conflict resolution skills to handle difficult situations
- 4.5. Refer difficult situations beyond the scope of own responsibility to the appropriate person
- 4.6. Promptly identify situations that pose a threat to the safety or security of colleagues, customers or property, and seek assistance from appropriate colleagues according to organisational or house policy
