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Student Stories: How I Became a Manager of Three Successful Hospitality Venues in Australia

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Student Stories: How I Became a Manager of Three Successful Hospitality Venues in Australia

Becoming a Manager in a hospitality venue is a dream job for many people. It is said that it is easy to enter the hospitality industry, but it is not easy to go all the way to becoming a Manager.

It is a lot more complicated than truly mastering hospitality skills, you have to grasp management skills and gain experience from the very beginning.

Alliance College can help to build your way to get there. We have numerous courses such as Diploma of Hospitality Management and Advanced Diploma of Hospitality Management, both in Adelaide and Sydney campuses, which can bring opportunities for those who have management ambitions.

Many graduates from Alliance College find their way to become Restaurant Managers, like one of our graduates, Xiaoli. She graduated with a Diploma and Advanced Diploma of Hospitality Management and now is managing one restaurant and two bars in Adelaide CBD.

 

 

Xiaoli said all the skills she learned at Alliance College have become the fortune to establish her career path.

“I can say that I’m the lucky one to be picked to become a restaurant manager. I first started as a dishwasher, and I wanted to show my parents I had the ability to earn some money. Eventually, I had a chance to become a shop manager, but I was too young, and l didn’t have much experience, so I didn’t take the opportunity. During the time when I was studying at Alliance College last year, my trainers gave me great inspiration and taught me a lot more about becoming a restaurant manager.”

“I remember the training at Alliance’s Training Restaurant, Oui Chef. The way they operate is something I learned quite a lot about. The most important thing I learned is debriefing as a waitress. After the service, you’ll have a briefing about what you did and learned on that day, then a debrief about the points you’ve learned and think about how to improve next time. During the functions, I also learned how to talk to the staff the way the trainers did. And students, if they have a good idea, listen to them, and use it if you can.”

 

Xiaoli also shared some insights about treating team members with us as a restaurant manager.

“Managing staff is different. You may encounter scenarios like staff not showing up or they are doing things slowly, you need to learn how to work with people’s strengths. Communication is also very important between me and the team. After all, we all need to learn. For me, I never mention to my team I am the manager, I don’t use the title. If you would like your team to follow the procedures, my suggestion is to treat them friendly and make them feel like you are all part of a family.”

Xiaoli always thinks out of the box and has new ideas about future goals. One of the bars she is managing is called Mirra Bar, which is a non-alcoholic and desserts bar perfect for companies hosting events such as International Women’s Day or to have an indulging high tea.

 

“The non-alcoholic idea for a bar is a pretty new trend in Australia. Being the first non-alcoholic bar in Adelaide is a good and even scary adventure for us to start.”

If you’d like to visit one of the restaurants that Xiaoli manages, go to:

Mirra Bar
40 East Terrace, Adelaide SA 5000 – open Wednesday to Sunday from 11:30 am to late

Von Thai
264 Flinders St, Adelaide SA 5000 – open Monday to Sunday for lunch and dinner services

Bar La Vie
230/232 Grenfell St, Adelaide SA 5000 – open Tuesday to Sunday from 3 pm to late

If you’re a student at Alliance College, follow your dream and you will be there one day. If you’re not one of our students, contact us if you are interested in our courses: marketing@alliancecollege.edu.au

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